Last updated: August 24, 2026
These Terms & Conditions ("Terms") govern your use of the StrikeFeed LLC website at strikefeed.us and your communications with us. By using our website, contacting us, or opting in to our messages, you agree to these Terms. These Terms contain a binding arbitration clause and a class-action waiver (see "Dispute resolution" below) that affect your legal rights. Please read them carefully.
StrikeFeed LLC provides marketing and customer-communication services for local businesses, which may include websites, AI call and chat handling, appointment booking, automated follow-up, review generation, and managed advertising. The specific services, deliverables, and pricing for any engagement are set out in a separate agreement or quote between you and StrikeFeed.
You must be at least 18 years of age or older to use our website, opt in to our text messages, or enter into a service agreement with us. By using our services or opting in to messages, you represent that you are 18 or older.
Our "We answer every call, or that month is free" guarantee applies to plans that include our AI receptionist. If StrikeFeed's AI fails to answer an inbound customer call to a StrikeFeed-managed business number in a billing month due to StrikeFeed system downtime, we credit that month's answering-service fee to your next invoice.
This guarantee excludes: carrier or other third-party outages outside our control; calls to numbers not provisioned or managed by StrikeFeed; spam, robocalls, or test calls; issues caused by client changes or past-due accounts; and advertising spend and one-time setup fees. Misses must be reported within 7 days with the call details so we can verify against our call logs. A credit of the monthly answering-service fee is the sole remedy under this guarantee.
By providing your mobile number to StrikeFeed LLC — by calling us, texting us, or submitting our booking or contact form — you consent to receive SMS text messages from us, including appointment confirmations, reminders, missed-call replies, and follow-up messages.
Your consent to receive text messages is not a condition of any purchase. See our Privacy Policy for how we handle your information.
StrikeFeed uses automated technology, including artificial-intelligence ("AI") voice and chat assistants, to answer calls, respond to messages, book appointments, and send follow-ups on behalf of us and the businesses we serve. When you call, text, or chat with a StrikeFeed-powered number, you may be interacting with an automated AI assistant rather than a live person. You can ask to speak with a human at any time, and we will connect or arrange a callback. AI responses are provided for convenience and may contain errors; they are not professional, legal, medical, or financial advice, and they do not create any binding commitment unless separately confirmed by us or the business in writing. By communicating with us, you consent to interacting with these automated systems and to those communications being recorded, transcribed, and stored to provide and improve the service, as described in our Privacy Policy.
You agree to use our website and services lawfully and not to misuse, disrupt, or attempt to gain unauthorized access to them or to any related systems.
Fees, billing terms, and any advertising spend are described in your separate service agreement. Advertising spend, when applicable, is billed to your own payment method by the advertising platform, not through StrikeFeed.
The StrikeFeed name, logo, and website content are the property of StrikeFeed LLC. Work products delivered to a client are governed by that client's service agreement.
Our website and services are provided "as is" and "as available," without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee specific business results, lead volume, or revenue, and we do not warrant that the website or services will be uninterrupted, error-free, or secure.
To the fullest extent permitted by law, StrikeFeed LLC and its owners, employees, and contractors will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, data, or goodwill, arising from or related to your use of our website, services, or communications. Our total aggregate liability for any claim relating to the website or a free/informational communication is limited to one hundred U.S. dollars ($100); for paid services, it is limited to the amount you paid StrikeFeed for the service giving rise to the claim in the three (3) months before the claim. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.
You agree to indemnify and hold harmless StrikeFeed LLC and its owners, employees, and contractors from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from your misuse of the website or services, your violation of these Terms, or your violation of any law or the rights of a third party.
Please read this section carefully — it affects your legal rights. Any dispute, claim, or controversy arising out of or relating to these Terms, our website, our services, or any communications between you and StrikeFeed (including text messages, calls, and AI interactions) will be resolved by final and binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, rather than in court, except that either party may bring an individual claim in small-claims court. The arbitration will take place in, or by remote means convenient to, Tarrant or Dallas County, Texas.
Class-action and jury-trial waiver. You and StrikeFeed agree that each may bring claims against the other only in your or its individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person's claims or preside over any form of a representative or class proceeding. You and StrikeFeed each waive any right to a jury trial. If this class-action waiver is found unenforceable as to a particular claim, that claim (and only that claim) will be severed and may proceed in court, while all other claims remain in arbitration.
Opt-out. You may opt out of this arbitration agreement by emailing rm@strikefeed.us within 30 days of first agreeing to these Terms, stating your name and that you opt out of arbitration.
These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-law rules. Subject to the arbitration section above, the exclusive venue for any permitted court action is the state or federal courts located in Tarrant or Dallas County, Texas.
We may update these Terms from time to time. Continued use of our website after changes take effect constitutes acceptance of the updated Terms.
StrikeFeed LLC
Dallas-Fort Worth, TX
Email: rm@strikefeed.us
Phone: (469) 946-9606
© 2026 StrikeFeed LLC · Dallas–Fort Worth · Privacy Policy